Enhancing Community Learning Through ICT-Based Education and E-Learning Platforms

Abstract

In the digital era, the integration of Information and Communication Technology (ICT) into education has become a strategic approach to improve accessibility, engagement, and learning outcomes. Communities in semi-urban areas, however, often face limited access to technology and insufficient digital skills, creating barriers to equitable education. This study aimed to enhance community learning through the implementation of an ICT-based education program supported by e-learning platforms, addressing both learners and educators. The research employed a participatory action research (PAR) design, involving 60 participants comprising high school students, adult learners, and educators/facilitators. The program was implemented in three phases: needs assessment, capacity building, and e-learning implementation. Data collection techniques included surveys, interviews, focus group discussions, observations, and pre- and post-tests. Quantitative data were analysed using descriptive statistics and paired t-tests, while qualitative data were examined thematically to capture participant experiences. The results revealed significant improvements across digital competencies. Pre-test and post-test scores showed notable increases in basic ICT skills, digital literacy, e-learning usage, and digital problem-solving. Moodle and Google Classroom achieved the highest usage rates, while video conferencing and mobile applications also supported flexible learning. Participant satisfaction was positive, with high ratings for content quality (4.3/5), ease of use (4.2/5), and accessibility (4.1/5). Educators’ involvement further ensured sustainability by creating a multiplier effect within the community. The novelty of this study lies in combining ICT-based education with community service, tailoring interventions to local needs while empowering both learners and facilitators. The findings conclude that ICT and e-learning platforms can foster inclusive, engaging, and sustainable educational ecosystems, contributing to digital equity in underserved communities.