Community Empowerment through Hotel Waste Management System Improvement by University Students and Lecturers

Abstract

This community service and applied research project was designed to address critical issues in hotel waste management systems, particularly the functionality and maintenance of grease traps and wastewater drainage infrastructure. Ineffective management of these systems in the hospitality sector can lead to environmental pollution, health hazards, and operational inefficiencies. The project aimed to empower hotel stakeholders through technical assessment, capacity building, and collaborative problem-solving, while simultaneously offering experiential learning opportunities for university students. The methodology involved a series of structured activities, including pre-engagement discussions, formal coordination with hotel management, technical field assessments, on-site demonstrations, and participatory planning sessions. Students, lecturers, and hotel staff collaborated to assess the condition of the waste systems, identify weaknesses, and co-develop site-specific, feasible improvement strategies. Observations and data collection focused on grease trap design, drainage layout, system maintenance routines, and real-time system flow behaviour. Key outcomes included improved awareness among hotel personnel, enhanced technical competencies among students, and the development of practical recommendations for improving system efficiency. One of the novel aspects of this project is its integrated academic-industry collaboration model, where students serve as both learners and contributors in solving real-world environmental challenges. Unlike conventional outreach programs, this initiative emphasised mutual empowerment, hands-on involvement, and sustainable, locally adapted solutions. In conclusion, this project demonstrates a replicable model of community empowerment through university–industry partnership. It reaffirms the role of higher education institutions in promoting sustainable development by bridging academic knowledge with practical environmental solutions for local industries.